A recent survey by the National Retail Federation has found that nearly all of the country’s leading department stores, grocery stores, large drug stores, discount stores and restaurants surveyed — a whopping 96.6 percent — use some form of background screening during the application, hiring and employment process.
This includes pre-employment screening on senior executives, store associates, and particularly those in customer service. The survey also showed that retailers are concerned over potentially new Equal Employment Opportunity Commission guidelines that would “Ban the Box” – a term referring to the box asking about criminal history seen on most application forms – and prevent businesses from asking job applicants about their criminal history during the application and pre-employment process. Twenty-eight cities and counties across the country have “banned the box,” no longer asking potential employees whether they have any felony convictions.
The survey also found retailers conduct post-employment screening at a high rate on store associates, store management, and distribution center employees. The most common type of background check is the criminal history check, followed by the Social Security Number trace, and a check of the applicant’s sex offender status.
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